You may download one copy of the MyMeter Entities on any single computer for your personal, non-commercial home use, you must not reproduce, prepare derivative works based upon, distribute, perform or display the MyMeter Entities without first obtaining the written permission of Accelerated Innovations, LLC and the teams or organizations noted herein. Accelerated Innovations LLC is the organization that produces this Website, which encompasses MyMeter Entities. Whether any sales tax will be collected on a given purchase and the amount of tax charged depends on a number of factors including whether the seller is subject to tax in a given jurisdiction. Your consent also indicates that you consent to receive communications or solicitations, but if you later change your mind, you can revise your preferences by accessing your profile section within your Website account and removing your personal information. This Privacy Policy is applicable to this Website. Terms of Use | Privacy Policy Our registration and order forms contain a box to place your name, address, email, and or cell phone number indicating your consent to receive special offers and promotions from us. By transmitting your Submissions via the Public Forum, you grant, and represent and warrant that you have the right to grant, to MyMeter Entities a worldwide, perpetual, royalty-free, non-exclusive, sub-licensable and irrevocable right and license to use, reproduce, prepare derivative works based upon, distribute, perform, sell and display your Submissions for any purpose throughout the universe, in whole or in part, in any form, media or technology known or hereafter developed. Power Emergencies 626.744.4673. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THE LIABILITY OF FANCONNT ENTITIES IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW. Please note that we are not responsible for the privacy practices of third party websites or products. If any term in this Agreement is declared unlawful, void or for any reason unenforceable by any court, then such term will be deemed severable from the remaining terms and will not affect the validity and enforceability of such remaining terms. 2016 Accelerated Innovations, LLC All rights reserved. By purchasing any Merchandise, Tickets, Services or any other products offered via the MyMeter Entities, you acknowledge and agree that your credit or debit card is being charged by the payment processor of MyMeter Entities or its Vendor, the operator of such product or service. In certain areas, we use industry-standard SSL encryption to protect data transmissions. This Agreement constitutes the entire agreement between the parties, and supersedes all prior written or oral agreements or communications with respect to the subject matter herein. You acknowledge that MyMeter Entities is not responsible for, and cannot and does not guarantee, the accuracy, completeness or reliability of information in any material posted or submitted by any user of the Public Form. Start New Water/ Electric Service For Refuse only customers, call 626.744.4005 Quick Pay Pay your latest bill without logging into the customer portal Water or Electric Outage Update Find contact information, view FAQs, report water waste, and more Aggregate Usage Property owners with units 50,000 square feet+ to disclose energy usage (CEC) If any sales tax will be collected directly by MyMeter Entities in connection with a purchase that amount will be shown either prior to the completion of any purchase or reflected in the final confirmation of that purchase. You acknowledge that by submitting your Submissions via the Public Forum, no confidential, fiduciary, contractually implied or other relationship is created between you and MyMeter Entities or between you and third party Vendors other than as expressly set forth in this Agreement. In order to access it, you will need . Therefore, no personal information is disclosed in this manner. IN NO EVENT SHALL MYMETER ENTITIES BE LIABLE FOR ANY BREACH IN TRANSACTION SECURITY CAUSED BY A THIRD PARTY ARISING OUT OF OR RELATING TO ANY ATTEMPT TO PURCHASE PRODUCTS, MERCHANDISE, TICKETS OR SERVICES. In such a case, the customer information which we have gathered may be one of the business assets we transfer. MyMeter Entities may change the terms of this Agreement at any time, and your use of this Website and/or the other MyMeter Entities after such changes are posted will mean that you accept them. We do not transfer cookies associated with our Website to any other company, nor do we authorize any other company to access the cookies we have placed on your computer's hard drive. Pasadena Water and Power's customers are charged an average residential electricity price of 21.02 cents per kilowatt hour. IMPORTANT: Refuse only customers cannot register for the portal at this time. To opt out of all promotional features you must uncheck the checked box from your profile page where it indicates your agreement to receive promotional emails. MyMeter Entities will be entitled to recover its court costs and reasonable attorneys' fees and expenses incurred in successfully proving any breach of any term of this Agreement. In order to access it, you will need to create a new account on this system with a new log in ID and password, which takes just a few moments. Copyright 2023 Pasadena Water and Power. You represent that your Submission is an original work by you or that you have all necessary rights in it and to submit it to MyMeter Entities under the terms of this Agreement. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the user to accept or reject most cookies. Winter Storms Bring Near-Term Drought Relief to the State, Power IRP Virtual Community Meeting on April 27. ALL PURCHASES ARE SUBJECT TO PRODUCT AVAILABILITY. Recently there has been an increase in scam attempts; if you receive a fraud call, hang up! PWP Customer Service Call customer service for help: (626) 744-4005, Understanding Your Redesigned Residential Bill, PWP Customer Service Line Create My Account. Water Emergencies 626.744.4138. This account number is not valid. If you do not agree to the terms in this Agreement, you must not use this Website and/or the other MyMeter Entities. The trademarks or service marks displayed herein are the sole property of their respective entity or licensee and may be used only with permission of the entity including but not limited to the Teams, Leagues and Organizations noted herein, MyMeter, and Accelerated Innovations, LLC. This Agreement will be governed by the laws of the State of Minnesota applicable to contracts entered into and performed exclusively in that State. Your Website account preferences are password protected for your privacy and security. The applicable owners and licensors retain all rights to the MyMeter, but not limited to all copyright, trademark and other proprietary rights, however denominated. PWP Customer Service Line 626.744.4005 7:30 a.m. to 5:30 p.m. Mon-Fri, except holidays 100 North Garfield Ave., Room N106 Pasadena, CA 91101 MyMeter Entities in its sole discretion may amend this Agreement, and your use of this Website or the other MyMeter Entities after such amendment is posted on this Website will constitute acceptance of it by you. IN NO EVENT SHALL MYMETER ENTITIES OR ANY VENDOR BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO USE OF OR INABILITY TO USE THIS WEBSITE OR OTHER MYMETER ENTITIES INCLUDING, BUT NOT LIMITED TO, ANY TRANSACTION FOR PRODUCTS, MERCHANDISE, TICKETS OR SERVICES. Please contact Customer Service if you need immediate assistance or try again later. By using this Website or the other MyMeter Entities or by clicking a box that states you agree to this Agreement, you agree to be bound by this Agreement. Box 1337 Pasadena, TX 77501-1337 Phone: : 713-475-5566 Fax: : 713-475-4945 Directory Use of the Website signifies your agreement to the Terms of Use and Privacy Policy. Bill assistance and services for low-income customers, all. Please enter the House Street Number of your Service Address. Pasadena Water and Power's official Twitter account. MyMeter Entities may change, suspend or discontinue any aspect of this Website or the other MyMeter Entities at any time, including the availability of any product, Merchandise offering, Ticket offering, Service, feature, database or content. As time passes, MyMeter Entities may be sold along with its assets, or other transactions may occur in which customer information is one of the business assets transferred. If you submit any personal information to us, or to our third-party service providers acting on our behalf, you can be assured that we will not sell, lease, or share your personal information with or to anyone else, except as follows: (1) to our third-party service providers, and only so that they may help us provide services you've requested and in certain circumstances to provide you with ticket related offers; (2) to the utilities or organizations noted herein., to the extent that you've submitted information that relates specifically to such organization or entity (e.g., you've asked to receive the newsletter of one or more organizations or entities via email or you've purchased organization or entity-specific services, products or merchandise), so that they may learn more about users like you, and provide better services to you; (3) upon notice posted on an applicable location of our Website where we collect your personal information for an economic transaction and notify you that we will be sharing such information with a third party, where such third party is clearly identified; and (4) on occasion, we may offer a special promotion (such as a sweepstakes, contest, or free subscription to goods and/or services) on this Website in conjunction with a third-party service provider, sponsor, or promotional partner, and share your information with that service provider, sponsor, or promotional partner so that it can send you other special promotions it offers, but only if you give us permission to do so. MyMeter Entities may also offer opportunities for you to transmit messages, information, ideas, opinions, images, audio, video, creative works or other information or material via third party social networking websites and products (collectively as Third Party Social Network) Any use of Third Party Social Network is subject to the then current terms of use of the applicable third party website or product and not this Agreement, unless you are notified otherwise, in which case the terms and conditions set forth in such notification will apply. References to this Website and all materials contained in this Website along with otherwise accessible via Happen/MyMeter controlled Websites, other products or services will be referred to herein collectively as MyMeter Entities. Frequently Asked Questions Frequently Asked Questions - Water Meters (PDF) Contact Us Water Billing Email Water Billing Physical Address 1202 Southmore Pasadena, TX 77501 Mailing Address P.O. Customers are now able to save time and paper by enrolling in paperless billing. The Privacy Policy of this Website explains how such information collected via the MyMeter Entities may be collected and used by MyMeter Entities. We may also collect other personal information that will be identified on applicable page(s) of this Website. We encourage you to be aware of this when your leave our Website and to read the privacy policies of every website and product that collects personally identifiable information from you. As a community-owned utility, PWP's first priority is to serve our customers. Further verification is needed. The purchaser is responsible for any applicable taxes not collected by MyMeter Entities and certain states require purchasers to file a sales/use tax return annually reporting taxable purchases that were not taxed and to pay such tax. We are committed to safeguarding your privacy online. City Mission The City of Pasadena is dedicated to delivering exemplary municipal services responsive to our entire community and consistent with our history, culture and unique character. There are 66,546 customers of the company. We may allow other companies that are presenting advertisements or providing services on our pages to set and access cookies on your computer and/or web beacons or similar technologies on certain of our pages and/or certain emails sent by us. Users of this Website are subject to this Agreement. Pasadena Water & Power has upgraded its online account management to better serve you. In addition, if you click on an advertisement on our Website, you may be directed to a web page within our Website or to a third party website or product. Pasadena Water & Power has upgraded its online account management to better serve you. Water Emergencies 626.744.4138. You hereby agree to indemnify and hold the MyMeter Entities harmless from all claims, liabilities, damages and expenses (including attorneys' fees and expenses) arising out of or relating to: (A) your use of this Website, the other MyMeter Entities, the products, Merchandise, Tickets and/or Services purchased via this Website or the other MyMeter Entities; or (B) any alleged breach of this Agreement by you. Purchases from the MyMeter Entities are not exempt from sales or use taxes simply because they are made from the Internet or because MyMeter Entities is not required to collect sales or use tax by any particular state or region. EXCEPT FOR ANY WARRANTIES THAT MAY BE EXPRESSLY PROVIDED BY MYMETER ENTITIES AND/OR THE APPLICABLE VENDOR, THIS WEBSITE, THE OTHER MyMeter Entities, AND ALL MATERIALS CONTAINED OR DISTRIBUTED HEREIN AND THEREIN, INCLUDING, BUT NOT LIMITED TO, ALL PRODUCTS, MERCHANDISE, TICKETS AND SERVICES ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO ANY WARRANTIES OF TITLE OR WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. For certain purchases of Merchandise, Services or Tickets made via the MyMeter Entities and/or Vendor-operated MyMeter Entities, MyMeter Entities is required to collect sales tax. "Spyware" or "adware" is any software which has been downloaded to and/or installed on an Internet user's computer, without the user's actual consent, and facilitates the distribution of any commercial message to the user. In addition, notwithstanding any term to the contrary in this Privacy Policy, we reserve the right to use, disclose, and/or share your personal and non-personal information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of this Website's Terms of Use or as otherwise required by law. You hereby waive any argument that any such court does not have jurisdiction over you or such dispute or that venue in any such court is not appropriate or convenient. For purposes of this Agreement, such payment processor will be referred to as a "Vendor.". The City of Pasadena is dedicated to delivering exemplary municipal services responsive to our entire community and consistent with our history, culture and unique character. Please check your records and try again. PWP Customer Service Line 626.744.4005 7:30 a.m. to 5:30 p.m. Mon-Fri, except holidays 100 North Garfield Ave., Room N106 Pasadena, CA 91101 Pasadena Water & Power has upgraded its online account management to better serve you. 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top: 0; right: 0; bottom: 0; left: 0; opacity: .5; background-size: 300% auto; width: 100%; height: 100%; display: block } #front-page .front-page__blue-blocks-block-icon { max-width: 50px; max-height: 50px; left: 59px } #front-page .front-page__blue-blocks-block-link { height: 105px } #front-page .front-page__blue-blocks-block-title { padding: 0 34px 0 115px; position: absolute; top: 50%; -webkit-transform: translateY(-50%); -ms-transform: translateY(-50%); transform: translateY(-50%); font-size: 16px; line-height: 18px } #front-page .front-page__button-box-row-buttons-col { height: 246px; width: 50% } #front-page .front-page__button-box-button-image { max-width: 30px; max-height: 30px } #front-page .front-page__button-box-button-name { padding: 0 31px } #front-page .front-page__button-box-row-other { border: 1px solid #ebebeb } #front-page .front-page__button-box-row-other-col:first-child { border-top: 0 } #front-page .front-page__button-box-row-other-col:not(:first-child):not(:last-child) { border-right: 2px solid #ebebeb; border-left: 2px solid #ebebeb } #front-page .front-page__button-box-row-other-description { padding: 30px 30px 0 } #front-page .front-page__button-box-row-other-link { color: #1d2129; padding: 10px 30px 30px; border: 0 } #front-page .front-page__button-box-row-other-row { padding-top: 30px } #front-page .front-page__news-container { display: block } #front-page .front-page__page-title { padding: 0 } #front-page .front-page__page-title-text { margin: 35px 0 -5px; padding-right: 350px } .home .header-main { height: 525px !important } .home .header-main .metaslider .flexslider { height: 525px !important } } .header-main { background: 0 0 } .header-main .header-main__brand { position: absolute; height: 50px; z-index: 1 } .header-main .header-main__brand-link { padding: 0 } .header-main .header-main__brand-image { height: auto; padding: 0; -webkit-transform: translateY(-50%); -ms-transform: translateY(-50%); transform: translateY(-50%); position: absolute; top: 50%; max-width: 260px; max-height: 25px; left: 10px; width: auto } .header-main .header-main__megamenu { display: none } .header-main .header-main__megamenu-mobile { background-color: #1a2536 } .header-main .header-main__megamenu-mobile li, .header-main .header-main__megamenu-mobile ol { margin: 0; padding: 0; list-style: none } .header-main .header-main__header-top { padding: 0; position: relative; z-index: 2; width: 100% } .header-main .header-main__nav { height: 50px; z-index: 1; width: 100% } .header-main .header-main__top-nav { height: 32px } .header-main .header-main__top-nav-home { line-height: 32px; vertical-align: middle } .header-main .header-main__top-nav-home-link { line-height: 1.5; font-family: Raleway, Arial, sans-serif; font-weight: 500; margin: 0; font-size: 12px; font-weight: 700; color: #fff; text-shadow: 2px 2px 2px rgba(0, 0, 0, .67); margin-top: 10px } .header-main .header-main__top-nav-grey { line-height: 30px; background-color: #2c3440; color: #fff; vertical-align: middle; border-bottom: 2px solid #6b727a } .header-main .header-main__top-nav-grey .row [class*=col-]:first-child { padding-left: 10px; text-align: center } .header-main .header-main__header-top-grey-status { visibility: hidden } .header-main .header-main__header-top-grey-status-link { display: inline-block; background: rgba(255, 255, 255, 0); padding: 0 20px; margin-left: -20px } .header-main .header-main__header-top-grey-status-label { text-transform: uppercase; padding: 0 } .header-main .header-main__header-top-grey-status-power { line-height: 20px; height: 20px; width: 150px; color: #fff; text-align: center; display: inline-block; border-radius: 28px; background-color: #0a7b3f } .header-main .header-main__header-top-grey-status-power.minor { background-color: #e7790e } .header-main .header-main__header-top-grey-status-power.major { background-color: #a32121 } .header-main .header-main__header-top-grey-social { padding: 0 } .header-main .header-main__top-hero { height: 130px !important; display: none !important } .header-main .header-main__top-hero.show .metaslider { opacity: 1 } .header-main .header-main__top-image { width: 100%; height: 100%; top: 0; left: 0; right: 0; position: absolute } .header-main .metaslider { max-width: none !important; width: 100%; top: 0; left: 0; right: 0; opacity: 0; -webkit-transition: opacity .3s; transition: opacity .3s } .header-main .metaslider .flexslider { border-radius: 0 } .header-main .metaslider .flexslider .slides { height: 100% } .header-main .metaslider .flexslider .slides li { height: 100%; background-size: cover; background-position: center top } .header-main .metaslider .flexslider .slides li > a { position: absolute; display: block; width: 100%; height: 100%; top: 0; right: 0; bottom: 0; left: 0; z-index: 1 } .header-main .metaslider .flexslider .slides li img { height: 100%; width: auto } .header-main .metaslider .flexslider .caption-wrap { background: 0 0; text-align: center; opacity: 1; top: 0; bottom: auto } .header-main .metaslider .flexslider .flex-next, .header-main .metaslider .flexslider .flex-prev { height: 25px; width: 25px; background-size: auto 100% } .header-main .metaslider .flexslider .flex-control-nav { bottom: 23px } .header-main .metaslider .flexslider .flex-control-nav a { background: 0 0; width: 14px; height: 14px; border: 2px solid #fff } .header-main .metaslider .flexslider .flex-control-nav a.flex-active { background-color: #fff } @media screen and (max-width: 767px), print and (max-width: 767px) { .header-main .header-main__nav { padding: 0; margin: 0; width: 100% } .header-main .header-main__top-nav.no-outage { display: none } .header-main .metaslider { height: 130px !important } .header-main .metaslider .flexslider { height: 130px !important } .header-main .metaslider .flexslider .caption-wrap .caption { padding: 0; height: 130px; position: relative } .header-main .metaslider .flexslider .caption-wrap .caption h1 { display: block; -webkit-transform: translateY(-50%); -ms-transform: translateY(-50%); transform: translateY(-50%); top: 50%; position: absolute; left: 0; padding: 0 35px; line-height: 30px; width: 100% } .header-main .metaslider .flexslider .caption-wrap .caption p { top: 100%; position: absolute; left: 0; color: #1d2129; padding: 11px 25px; font-size: 20px; line-height: 24px; width: 100% } .header-main .metaslider .flexslider .flex-prev { left: 5px } .header-main .metaslider .flexslider .flex-next { right: 5px } } @media (min-width: 768px) { .header-main { height: 285px !important; z-index: 2 } .header-main .container.container--pwp-sign-in { display: block; bottom: 0; position: absolute; left: 50%; -webkit-transform: translateX(-50%); -ms-transform: translateX(-50%); transform: translateX(-50%) } .header-main .pwp-sign-in.pwp-sign-in--gold { bottom: -63px; right: 0; position: absolute; margin: 0 15px 0 0 } .header-main .header-main__nav { padding: 0 15px; margin: 0 0 0 -15px; width: 100% } .header-main .header-main__top-nav-grey { width: 54.33333333% } .header-main .header-main__header-top-grey-phone { width: 25% } .header-main .header-main__header-top-grey-social { width: 28% } .header-main .header-main__header-top-grey-status-link { -webkit-transition: background-color .3s; transition: background-color .3s } .header-main .header-main__header-top-grey-status-link:hover { background: rgba(255, 255, 255, .1) } .header-main .header-main__top-nav-search { width: 29% } .header-main .header-main__top-hero { display: block !important } .header-main .metaslider { position: absolute !important; overflow: hidden } .header-main .metaslider .flexslider { height: 130px !important; overflow: hidden } .header-main .metaslider .flexslider .caption-wrap { background: 0 0; position: absolute; top: 150px; bottom: auto; left: auto; right: auto } .header-main .metaslider .flexslider .flex-next, .header-main .metaslider .flexslider .flex-prev { height: 50px; width: 50px } .header-main .metaslider .flexslider:hover .flex-next, .header-main .metaslider .flexslider:hover .flex-prev { left: 50px } .header-main .metaslider .flexslider:hover .flex-next { left: auto; right: 50px } } @media (min-width: 1200px) { .header-main .header-main__brand { position: relative; height: 100% } .header-main .header-main__brand-image { left: 0; width: 90%; max-width: none; max-height: none } .header-main .header-main__megamenu { display: block; vertical-align: middle } .header-main .header-main__megamenu.active .header-main__megamenu-tabs { z-index: 3; -webkit-box-shadow: -2px 17px 73px rgba(0, 0, 0, .3); box-shadow: -2px 17px 73px rgba(0, 0, 0, .3); position: relative } .header-main .header-main__megamenu-link { color: #b1b5bd; text-decoration: none } .header-main .header-main__header-top { z-index: 1; width: auto } .header-main .header-main__megamenu-tab-col { height: 100%; padding: 35px; display: table-cell; float: none; vertical-align: top } .header-main .header-main__megamenu-tab-col.header-main__megamenu-tab-col--imagery { padding: 20px 20px 20px 0; height: 1em } .header-main .header-main__megamenu-tab-content { background-color: #1a2536; -webkit-box-shadow: 0 2px 4px rgba(0, 0, 0, .4); box-shadow: 0 2px 4px rgba(0, 0, 0, .4); z-index: 2; position: relative } .header-main .header-main__megamenu-tab-pane { min-height: 257px; width: 100%; color: #b1b5bd } .header-main .header-main__megamenu-tab-pane li, .header-main .header-main__megamenu-tab-pane ol, .header-main .header-main__megamenu-tab-pane ul { list-style: none; padding: 0; margin: 0 } .header-main .header-main__megamenu-tab-pane .selectize-input, .header-main .header-main__megamenu-tab-pane input, .header-main .header-main__megamenu-tab-pane input[type=text], .header-main .header-main__megamenu-tab-pane select { line-height: 1.5; font-family: Raleway, Arial, sans-serif; font-weight: 500; margin: 0; font-size: 12px; font-weight: 700; height: 30px; background-color: #1a2536; color: #fff; border: 1px solid #3c4452 } } @media (min-width: 1200px) and (min-width: 768px) { .header-main .header-main__megamenu-tab-pane .selectize-input, .header-main .header-main__megamenu-tab-pane input, .header-main .header-main__megamenu-tab-pane input[type=text], .header-main .header-main__megamenu-tab-pane select { font-size: 14px } } @media (min-width: 1200px) { .header-main .header-main__megamenu-tab-pane .selectize-input::-webkit-input-placeholder, .header-main .header-main__megamenu-tab-pane input::-webkit-input-placeholder, .header-main .header-main__megamenu-tab-pane input[type=text]::-webkit-input-placeholder, .header-main .header-main__megamenu-tab-pane select::-webkit-input-placeholder { color: #fff } .header-main .header-main__megamenu-tab-pane .selectize-input:-moz-placeholder, .header-main .header-main__megamenu-tab-pane input:-moz-placeholder, .header-main .header-main__megamenu-tab-pane input[type=text]:-moz-placeholder, .header-main .header-main__megamenu-tab-pane select:-moz-placeholder { color: #fff } .header-main .header-main__megamenu-tab-pane .selectize-input::-moz-placeholder, .header-main .header-main__megamenu-tab-pane input::-moz-placeholder, .header-main .header-main__megamenu-tab-pane input[type=text]::-moz-placeholder, .header-main .header-main__megamenu-tab-pane select::-moz-placeholder { color: #fff } .header-main .header-main__megamenu-tab-pane .selectize-input:-ms-input-placeholder, .header-main .header-main__megamenu-tab-pane input:-ms-input-placeholder, .header-main .header-main__megamenu-tab-pane input[type=text]:-ms-input-placeholder, .header-main .header-main__megamenu-tab-pane select:-ms-input-placeholder { color: #fff } .header-main .header-main__megamenu-tab-pane h5 { font-size: 13px; color: #727880 } .header-main .header-main__megamenu-tab-pane .sub-header { font-size: 13px; color: #727880; font-weight: 700; margin: 0; line-height: 40px } .header-main .header-main__megamenu-tab-pane-item p { margin: 0; padding: 8px 0 } .header-main .header-main__megamenu-tab-pane-item p a, .header-main .header-main__megamenu-tab-pane-item p a:hover, .header-main .header-main__megamenu-tab-pane-item p a:visited { color: #fff } .header-main .header-main__megamenu-tab-pane-item:not(:last-child) { border-bottom: 1px solid #3c4452 } .header-main .header-main__megamenu-tabs { background-color: #00245c; width: 100%; padding: 0; display: table } .header-main .header-main__megamenu-tabs .header-main__megamenu-tab { height: 77px; position: relative; padding: 0; float: none; margin: 0; display: table-cell } .header-main .header-main__megamenu-tabs .header-main__megamenu-tab.active { background-color: #1a2536 } .header-main .header-main__megamenu-tabs .header-main__megamenu-tab.active .header-main__megamenu-tab-link { background-color: transparent } .header-main .header-main__megamenu-tabs .header-main__megamenu-tab:first-child .header-main__megamenu-tab-link { padding-left: 35px } .header-main .header-main__megamenu-tabs .header-main__megamenu-tab:last-child .header-main__megamenu-tab-link { padding-right: 35px } .header-main .header-main__megamenu-tabs .header-main__megamenu-tab.header-main__megamenu-tab--account-services { width: 24% } .header-main .header-main__megamenu-tabs .header-main__megamenu-tab.header-main__megamenu-tab--ways-to-save { width: 17% } .header-main .header-main__megamenu-tabs .header-main__megamenu-tab.header-main__megamenu-tab--news-community { width: 22% } .header-main .header-main__megamenu-tabs .header-main__megamenu-tab.header-main__megamenu-tab--outages-safety { width: 20% } .header-main .header-main__megamenu-tabs .header-main__megamenu-tab.header-main__megamenu-tab--about-pwp { width: 100% } .header-main .header-main__megamenu-tabs .header-main__megamenu-tab-link { border-radius: 0; line-height: 1.5; font-family: Raleway, Arial, sans-serif; font-weight: 500; font-size: 14px; line-height: 20px; font-weight: 700; color: #fff; background-color: transparent; height: 100%; display: block; position: relative; -webkit-transition: background-color .3s; transition: background-color .3s; padding: 0 20px; text-align: left; border-bottom: 1px solid #fff; border-bottom: 0; width: 100% } } @media (min-width: 1200px) and (min-width: 768px) { .header-main .header-main__megamenu-tabs .header-main__megamenu-tab-link { font-size: 16px; line-height: 1.5 } } @media (min-width: 1200px) { .header-main .header-main__megamenu-tabs .header-main__megamenu-tab-link:hover { background-color: rgba(255, 255, 255, .1) } .header-main .header-main__megamenu-tabs .header-main__megamenu-tab-text { display: block; position: relative; top: 50%; -webkit-transform: translateY(-50%); -ms-transform: translateY(-50%); transform: translateY(-50%); background-image: url(img/icon-arrow-down-white.png); background-repeat: no-repeat; background-position: right center; padding-right: 20px } .header-main .header-main__nav { height: 77px; position: absolute } .header-main .header-main__top-nav { height: 54px } .header-main .header-main__top-nav-home { line-height: 54px } .header-main .header-main__top-nav-grey { line-height: 52px } .header-main .header-main__top-nav-grey .row [class*=col-]:first-child { padding-left: 35px; text-align: left } .header-main .header-main__header-top-grey-status-power { line-height: 28px; height: 28px; width: 158px } .header-main .row.row--header-pane { height: 100%; display: table-row; width: 100% } .flex-control-nav { bottom: 10px } } .main-nav { display: none } .metaslider #metaslider_42 .caption-wrap { text-align: left } #metaslider_42 .metaslider__top-type { font-size: 1rem; font-weight: 700; text-transform: uppercase; margin-bottom: 15px } #metaslider_42 .metaslider__top-title { font-size: 1.5rem; font-weight: 700; letter-spacing: 1px; line-height: normal } #metaslider_42 .metaslider__bottom-description { font-size: 1.25rem; line-height: 1.5rem; font-weight: 400 } #metaslider_42 .metaslider__bottom-learn-more a.pwp-button:hover { text-decoration: none } .header-main .metaslider .flexslider .slides { background-color: #1a2536 } .header-main .metaslider .flexslider .slides li > a { display: none } @media (max-width: 1199px) { .home .header-main { height: auto !important } .container.container--header-top { padding: 0 } .header-main .header-main__top-hero { display: block !important; height: auto !important } #metaslider_42 { height: auto !important; margin: 0 } .header-main .metaslider#metaslider-id-42 { height: auto !important; margin: 0 !important; position: relative !important } .header-main .metaslider #metaslider_42 .slides li { background-repeat: no-repeat; background-position: top center; background-size: cover } .header-main #metaslider_42 .metaslider .flexslider .slides li > a { display: none } .metaslider #metaslider_42 .caption-wrap { position: relative; top: 0 } .metaslider #metaslider_42 .caption { height: auto; text-align: left; padding: 0 } #metaslider_42 .metaslider__top { max-height: 525px; overflow: hidden; -webkit-box-sizing: border-box; box-sizing: border-box; position: relative } #metaslider_42 .metaslider__top-spacer { padding: 50% 0 0 0 } #metaslider_42 .metaslider__top-content { position: absolute; top: 50%; left: 0; width: 100%; -webkit-transform: translateY(-50%); -ms-transform: translateY(-50%); transform: translateY(-50%) } #metaslider_42 .metaslider__top-type { text-align: center } #metaslider_42 .metaslider__top-title { text-align: center } #metaslider_42 .metaslider__bottom { padding: 15px 25px; background-color: #1a2536 } #metaslider_42 .metaslider__bottom-description { text-align: center; padding: 10px } #metaslider_42 .metaslider__bottom-learn-more { margin: 5px auto 38px; text-align: center } #metaslider_42 .metaslider__bottom .pwp-button { width: auto; padding-top: 10px; display: block; padding-bottom: 10px; padding: 0 } #metaslider_42 .metaslider__bottom .pwp-button { padding: 10px } .header-main .header-main__nav { padding: 0; margin: 0; width: auto } } @media (min-width: 1200px) { .metaslider #metaslider_42 .caption { max-width: 1070px; margin: 0 auto } #metaslider_42 .metaslider__top-type { margin-top: 40px } #metaslider_42 .metaslider__top-title { font-size: 2.8125rem; text-align: left; max-width: 650px } #metaslider_42 .metaslider__bottom-description { font-size: 1.5rem; line-height: 2.25rem; padding: 0; max-width: 650px } #metaslider_42 .metaslider__bottom-learn-more { margin-top: 20px } } .img-fill { background-position: center; background-repeat: no-repeat; background-size: cover; width: 100%; height: 100% } .img-fill img { display: none } .img-fill.img-fill--top-nav { overflow: hidden; height: 0; padding-top: 65.2%; width: 342px } .pwp-button { display: inline-block; min-width: 148px; line-height: 1.5; font-family: Raleway, Arial, sans-serif; font-weight: 500; margin: 0; font-size: 12px; line-height: 1; -webkit-transition: opacity .3s, background-color .3s; transition: opacity .3s, background-color .3s; color: #fff; text-align: center; font-weight: 700; text-transform: uppercase; border: 0; padding: 15px 10px; position: relative; word-break: break-word } @media (min-width: 768px) { .pwp-button { font-size: 14px } } .pwp-button a, .pwp-button a:active, .pwp-button a:visited { color: #fff; font-weight: 700; text-decoration: none; cursor: pointer; display: block; padding: 0; width: 100%; height: 100%; line-height: 1.25; position: relative } .pwp-button.small { height: 30px; min-width: 120px; margin: 5px 0 } .pwp-button.block { min-width: 0; padding: 0 } .pwp-button.blue { background-color: #1c4184 } .pwp-button.blue.disabled { background-color: #92a0b9 } .pwp-button.green { background-color: #36871a } .pwp-button.green.disabled { background-color: #0a7b3f } .pwp-button.outline { background-color: rgba(255, 255, 255, 0); border: 2px solid #fff } .pwp-button.outline:hover { background-color: rgba(255, 255, 255, .1) } .pwp-button.white { background-color: #fff } .pwp-button.white:hover { background-color: #ebebeb } .pwp-button.auto-width { padding: 5px 20px; height: auto; margin: 10px 0; width: auto; max-width: none; min-width: 0 } .pwp-button.auto-width span { position: static; line-height: 1.25 } .pwp-button:active { opacity: .8 } .pwp-button.pwp-button--sidebar-contact { padding: 5px 20px } .pwp-button.pwp-button--sidebar-contact a, .pwp-button.pwp-button--sidebar-contact a:hover, .pwp-button.pwp-button--sidebar-contact a:visited { color: #fff } .pwp-button.blue a, .pwp-button.blue span { color: #fff } @media (min-width: 768px) { .pwp-button { min-width: 165px } .pwp-button:hover { opacity: .9 } } .pwp-footer { background-color: #f8f8f8; height: auto; padding: 10px 0 } #content .pwp-footer h4, .pwp-footer-container .pwp-footer h4 { font-weight: 700; margin: 10px 0 } #content .pwp-footer h5 p, .pwp-footer-container .pwp-footer h5 p { margin-bottom: 20px } #content .pwp-footer h5 a, .pwp-footer-container .pwp-footer h5 a { line-height: 2 } @media screen and (max-width: 767px), print and (max-width: 767px) { #content .pwp-footer h4, .pwp-footer-container .pwp-footer h4 { font-size: 16px } } .plus-group .plus-row { display: none } .plus-group .plus-btn { padding: 0; border: 0; background: 0 0; max-width: 33px } .plus-group.open .plus-row { display: table-row } @media screen and (max-width: 767px), print and (max-width: 767px) { header .title-container .col-title .entry-title { padding: 0 10px } } @media print { .footer-social, .header-main, .pwp-footer-container, .pwp-sign-in, .pwp-translate, .sidebar-container, .site-footer { display: none } .print-d-block { display: block !important } a[href]:after { content: " "; clear: both; display: block } #front-page .front-page__news-container .pwp-latest-news h4 { max-height: none } #front-page .front-page__news-container .col-md-8.panel .col-md-6.img-fill { display: none } article .pwp-post-list li .post-container a .image { height: auto; min-height: 150px; position: static; float: right } article .pwp-post-list li .post-container a .image .description { opacity: 1 !important; -webkit-transition: none !important; transition: none !important; display: block !important } article .pwp-post-list li .post-container a img.print-d-block { width: 100%; height: auto } article .pwp-post-list li .post-container a .top { border: none } article .pwp-post-list li .post-container a:hover .image { height: auto; position: static; float: right } .content-area { width: 100% } } /* MyMeter landing adjustments */ .welcome { font-family: Raleway, Arial, sans-serif; color: #1d2129 } .welcome * { image-rendering: -webkit-optimize-contrast; word-break: break-word } .welcome .h1, .welcome .h1 > p, .welcome h1, .welcome h1 > p { line-height: 1.5; font-family: Raleway, Arial, sans-serif; font-weight: 700; margin: 0; font-size: 24px } @media (min-width: 768px) { .welcome .h1, .welcome .h1 > p, .welcome h1, .welcome h1 > p { font-size: 45px } } .welcome .h2, .welcome .h2 > p, .welcome h2, .welcome h2 > p { line-height: 1.5; font-family: Raleway, Arial, sans-serif; font-weight: 400; margin: 0; font-size: 24px } @media (min-width: 768px) { .welcome .h2, .welcome .h2 > p, .welcome h2, .welcome h2 > p { font-size: 32px } } .welcome .h3, .welcome .h3 > p, .welcome h3, .welcome h3 > p { line-height: 1.5; font-family: Raleway, Arial, sans-serif; font-weight: 400; margin: 0; font-size: 24px } .welcome .h4, .welcome .h4 > p, .welcome h4, .welcome h4 > p { line-height: 1.5; font-family: Raleway, Arial, sans-serif; font-weight: 700; margin: 0; font-size: 14px } @media (min-width: 768px) { .welcome .h4, .welcome .h4 > p, .welcome h4, .welcome h4 > p { font-size: 20px } } .welcome .p, .welcome p, .welcome span, .welcome #signup .signupGroup label { line-height: 1.5; font-family: Raleway, Arial, sans-serif; font-weight: 500; font-size: 14px; line-height: 20px } @media (min-width: 768px) { .welcome .p, .welcome p, .welcome span, .welcome #signup .signupGroup label { font-size: 16px; line-height: 1.5 } } .welcome .h5, .welcome .h5 > p, .welcome h5, .welcome h5 > p { line-height: 1.5; font-family: Raleway, Arial, sans-serif; font-weight: 500; margin: 0; font-size: 12px } @media (min-width: 768px) { .welcome .h5, .welcome .h5 > p, .welcome h5, .welcome h5 > p { font-size: 14px } } .welcome .h6, .welcome .h6 > p, .welcome h6, .welcome h6 > p { line-height: 1.5; font-family: Raleway, Arial, sans-serif; font-weight: 500; margin: 0; font-size: 12px } .welcome a, .welcome a:active, .welcome a:visited { color: #1c4184; -webkit-transition: opacity .3s; transition: opacity .3s } .welcome a.brown, .welcome a:active.brown, .welcome a:visited.brown { color: #aa8e4b } .welcome a:active:hover, .welcome a:hover, .welcome a:visited:hover { opacity: .9 } #container .welcome #fma .contentWrap > h1 { display: none; } #login { padding: 0 23px; } .loginContainer .form-group input { background: #FFFFFF; border-radius: 5px; border: 1px solid #CCCCCC; box-shadow: inset 0px 2px 3px rgb(0 0 0 / 10%); box-sizing: border-box; color: #1c4184; font-family: Raleway, Arial, sans-serif; /*font-size: 16px;*/ font-size: 1rem; font-weight: 700; height: 40px; /*line-height: 1.5;*/ /*line-height: 40px;*/ line-height: 2.5rem; margin: 0; padding: 0 20px; } .loginContainer select { -webkit-appearance: none; -moz-appearance: none; appearance: none; background-image: url(img/icon-arrow-down-brown.png); background-size: 13px auto; background-position: right 10px center; background-repeat: no-repeat; line-height: 1.5; font-family: Raleway, Arial, sans-serif; font-weight: 500; font-size: 14px; line-height: 20px; color: #1d2129; font-weight: 500; line-height: 50px; height: 50px; padding: 0 15px; width: 100%; border: 1px solid #dbdde0; background-color: #fff; padding-right: 30px } @media (min-width: 768px) { .loginContainer select { font-size: 16px; line-height: 1.5 } } .loginContainer select::-ms-expand { display: none } .modern .modernSwitch span.slider:before { height: 24px; width: 24px; } #subHeaderContainer { margin-top: 20px; } .welcome .loginContainer { padding-bottom: 2.3rem; } .welcome .btn-default.loginBtn.btn { position: absolute; bottom: 0; } .welcome #login .loginMain .form-group { padding-bottom: 16px; } .welcome #login .loginMain .loginSub { margin: 10px 0; padding: 0; } .welcome #login .loginMain .loginSub a, .welcome #login .loginMain .loginSub a span { color: #1E4185; font-family: "RobotoMedium", Roboto, sans-serif; font-size: 1rem; font-style: normal; font-weight: 500; line-height: .875rem; margin-top: -2px; margin-bottom: 3px; white-space: nowrap; } .welcome #login .loginMain .loginSub a.createAccount { bottom: 70px; left: 90px; margin: 0; max-width: none; padding: 0; position: absolute; } .welcome #login .loginMain .loginSub a.toggleForgotPassword { bottom: 50px; left: 90px; margin: 0; max-width: none; padding: 0; position: absolute; width: 200px; } .welcome #login .loginMain .createAccount span { display: block; width: 200px; } .welcome #login .loginMain .loginSub h6 { bottom: 10px; color: #A58E55; font-family: Roboto, sans-serif; font-size: 1rem; font-style: normal; font-weight: 500; left: 90px; line-height: .875rem; margin: 0; max-width: none; padding: 0; position: absolute; width: 150px; } .welcome #login .loginMain .loginSub { position: absolute; bottom: 0; } .welcome #login .loginMain .loginSub label { height: 24px; width: 55px; } .welcome #login .loginMain #LoginUsernamePassword { position: relative; padding-bottom: 60px; } .welcome #fma { padding: 0; margin: 0; } .welcome #pitch { background-color: #0A275A; border-top: 8px solid white; } .welcome #pitch .contentWrap { padding: 0; } .welcome #pitch img { left: 0; margin-left: 0 !important; position: absolute; top: 0; width: 85px; } .welcome #pitch li h4, .welcome #pitch li h4 a { color: #A58E55; font-family: "RobotoMedium", Roboto, sans-serif; /*font-size: 1.8rem;*/ font-size: 1.375rem; font-weight: 400; margin: 0; } .welcome #pitch li { margin: 0 0 35px; min-height: 85px; padding-left: 110px; padding-right: 0; position: relative; } .welcome #pitch li:last-child { margin-bottom: 0; } .welcome #pitch li p { font-family: Roboto, sans-serif; /*font-size: 1.6rem;*/ font-size: 1.125rem; font-weight: normal; line-height: normal; margin: 10px 0; padding: 0; } .welcome #pitch ul { margin: 0; max-width: 960px; padding: 40px 30px 30px; } .welcomeImage { display: none; } @media (min-width: 660px) { .welcome #login .loginMain .loginSub a.createAccount { position: static; } .welcome #login .loginMain .loginSub a.toggleForgotPassword { position: static; line-height: normal; width: auto; margin-right: 15px; } .welcome #login .loginMain .loginSub a span { line-height: normal; display: inline; } .welcome #login .loginMain .loginSub h6 { position: static; line-height: normal; width: auto; } .welcome #login .loginMain .loginSub label.modernSwitch { margin-right: 15px; } .welcome .btn-default.loginBtn.btn { position: static; padding: 7px 17px; } .welcome #fma .contentWrap { max-width: none; } .welcome #login { width: auto; } .welcome #login .loginMain .form-group { padding-bottom: 0; } .welcome #login .loginMain .loginSub h6 { padding-right: 10px; } .welcome .loginContainer { margin: 0; padding: 0; } .welcome #pitch { border-top-width: 28px; } .welcome #pitch li h4 { /*font-size: 2.2rem;*/ font-size: 1.375rem; } .welcome #pitch li p { /*font-size: 1.8rem;*/ font-size: 1.125rem; } .welcome #pitch ul { margin: 20px auto; } } /* PWP adjustments */ .header-main__header-top { display: none; } .header-main__header-top .pwp-social-list ol { filter: brightness(0) saturate(0) invert(1); } #metaslider_42 .metaslider__bottom-description { /*font-size: 1.6rem;*/ font-size: 1rem; /*line-height: 2.2rem;*/ line-height: 1.375rem; } #metaslider_42 .metaslider__top { border-top: 15px solid #254180; } #metaslider_42 .metaslider__top-content { padding: 0 30px; } #metaslider_42 .metaslider__top-spacer { padding: 85.3% 0 0 0; } #metaslider_42 .metaslider__top-title { /*font-size: 2.4rem;*/ font-size: 1.5rem; } #metaslider_42 .metaslider__top-type { /*font-size: 1.6rem;*/ font-size: 1rem; } @media (min-width: 1200px) { .container.container--header-top { overflow: visible; display: flex; padding: 0; justify-content: flex-end; } .container.container--header-top .col-md-5 { padding-right: 0; } .container.container--header-top-grey { padding: 0 15px; } .container.container--header-top-grey > .row { display: flex; } .header-main__header-top { display: block; } .header-main .header-main__header-top-grey-social { display: flex; flex-direction: row-reverse; width: 58.33333333%; flex: 1; } .header-main .header-main__header-top-grey-phone { flex: none; padding-right: 0; text-align: right; width: 150px; } .header-main .header-main__megamenu-tab { flex: 1; width: auto !important; } .header-main .header-main__megamenu-tab-link { text-align: right; text-decoration: none; border: 0; } .header-main .header-main__megamenu-tab-link:hover, .header-main .header-main__megamenu-tab-link.active { border: 0; } .header-main .header-main__megamenu-tabs { display: flex; margin-top: 0; border: 0; } .header-main .header-main__megamenu-tabs .header-main__megamenu-tab-text { align-items: center; background-image: url(https://ww5.cityofpasadena.net/water-and-power/wp-content/themes/water_and_power/img/icon-arrow-down-white.png); color: #FFFFFF; display: flex; font-family: Roboto, sans-serif; font-size: 18px; font-style: normal; font-weight: 500; line-height: 21px; padding-right: 25px; text-align: right; white-space: nowrap; } .header-main .header-main__nav { padding: 0; margin: 0; max-width: 1140px; } .header-main .header-main__top-hero { position: static; } .header-main .header-main__top-nav-home { height: 54px; } .metaslider #metaslider_42 .caption { max-width: 980px; } .header-main .header-main__nav { padding-left: 106px; } #metaslider_42 .metaslider__bottom-description { /*font-size: 2rem;*/ font-size: 1.25rem; line-height: 1.8; font-family: Roboto, sans-serif; } #metaslider_42 .metaslider__top { border-top: none; } #metaslider_42 .metaslider__top-content { padding: 0; } #metaslider_42 .metaslider__top-type { /*font-size: 1.8rem;*/ font-size: 1.125rem; font-family: "RobotoBold", Roboto, sans-serif; } #metaslider_42 .metaslider__top-title { /*font-size: 4rem;*/ font-size: 2.5rem; font-family: "RobotoBold", Roboto, sans-serif; } #metaslider_42 .metaslider__top-spacer { padding: 0; } #metaslider_42 .pwp-button.blue { padding: 13px; min-width: 150px; font-family: Roboto, sans-serif; } .welcome #fma .header-main .header-main__megamenu-tab-pane-item p { margin: 0; text-align: left; width: auto; } .welcome #fma .header-main .header-main__megamenu-tab-pane-item p a { /*font-size: 1.6rem;*/ font-size: 1rem; line-height: 1.4; } .welcome #fma .welcome-title { font-family: "RobotoBold", Roboto, sans-serif; font-style: normal; font-weight: bold; /*font-size: 22px;*/ font-size: 1.375rem; /*line-height: 26px;*/ line-height: 1.675rem; color: #FFFFFF; width: auto; margin: 0; text-align: left; display: flex; height: 100%; align-items: center; } .welcome .header-main .header-main__top-nav-grey { width: auto; border: none; } } /* Fix Bootstrap styles overridden by MyMeter */ .container { margin-right: auto; margin-left: auto; } @media (min-width: 768px) { .container { width: 750px; } } @media (min-width: 992px) { .container { width: 970px; } } @media (min-width: 1200px) { .container { width: 1170px; } } /* Fix MyMeter's styles on elements injected into our welcome block*/ #InboundOutageBtnLanding { vertical-align: top; } #PaySelectedAccountsModal form label { font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; } #PaySelectedAccountsModal form label span { font-size: 14px; font-weight: normal; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; } #publicComputer { background: #FFFEFC; border: 1px solid #A58E55; color: #313131; font-family: Roboto, sans-serif; font-size: 14px; font-style: normal; font-weight: 300; line-height: 16px; padding: 15px; margin: 20px 0 0; } .welcome #pitch li #PaySelectedAccountsModal h4.modal-title { color: white; line-height: 1.42857143; font-family: "RobotoBold", Helvetica, Arial, Sans-Serif; font-weight: normal; font-size: 20px; margin: 0; } .welcome #pitch li #PaySelectedAccountsModal h4 { line-height: 1.1; margin-bottom: 5px; font-weight: 700; font-size: 14px; color: #444; font-family: "RobotoRegular", Helvetica, Arial, Sans-Serif; } .prePayProp div, .prePayProp span, .account-list-account-number.account-info, #MakePaymentDisclaimer, #MakePaymentDisclaimer div, #PaySelectedAccountsModal form label, #PaySelectedAccountsModal span, .formatted-fee span, .formatted-balance-past-due span, .balanceBox label, .balanceBox span, #PaySelectedAccountsModal .alert { color: #222222; font-size: 14px; font-weight: normal; max-width: initial; margin-bottom: initial; } .welcome #pitch li { min-height: 90px; } @media (min-width: 741px) { #publicComputer { float: right; margin: 0 0 12px 26px; max-width: 402px; } } @media (min-width: 768px) { .welcome #pitch ul { display: flex; flex-wrap: wrap; margin: 0 auto; max-width: 930px; padding: 0; } .welcome #pitch li { flex: 1 1 40%; margin: 17px 35px; } }, For Refuse only customers, call 626.744.4005, Pay your latest bill without logging into the customer portal, Find contact information, view FAQs, report water waste, and more, Property owners with units 50,000 square feet+ to disclose energy usage (CEC).
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